Today Robyn talks with Cynthia Stine – THE expert in account reinstatement on Amazon. In addition to selling on Amazon.com for the past five years, Cynthia writes a popular blog at Online Sales Step by Step and consults with Amazon sellers on their business issues. In 2014, her clients started turning to her to help them get reinstated from being suspended or banned.
Based on her success and experience getting people back to selling, she launched her official Reinstatement services in February 2015. She was flooded with business. The need is great, and the stakes are incredibly high. Many sellers fail when they write the appeal themselves, which can lead to them being permanently banned from selling. Cynthia has developed a system for analyzing sellers’ mistakes, appealing to Amazon and – in most cases – getting her clients’ businesses back up and running. It is one of the toughest and most rewarding things she’s ever done.
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